Employee and Family Assistance Program (EFAP)

The EFAP offers free confidential short-term counselling to employees and their dependents for personal, family, and work-related problems. You and your dependents can receive counselling and referral services related to concerns in the following areas:

• Mental-health problems, including anxiety, depression and substance abuse;
• Work stress and crises such as conflict, diversity issues and the illness or death of a family member, friend or co-worker;
• Legal and financial advice including questions related to wills, separation and divorce and personal debt;
• Family issues involving relationships, parenting, alternative families and bereavement;
• Anger management assistance for employees, colleagues and managers.

Employees also have access to specialized programs such as the:

• David Kelly Lesbian and Gay Community Counselling Program; 
• Teen/Parent Hotline;
• Senior and Caregivers Support Services;
• Families in Transition - support during divorce or separation.

You will need to contact the EFAP service to access these specialized programs.

The EFAP is operated by an external provider, Family Services EAP. It observes absolute confidentiality with clients and is available 24 hours, seven days a week, at many locations both near your home or work.

Contact Employee and Family Assistance Program

Call 1.800.668.9920 or email help@fseap.com for ecounselling.

EFAP is also found online at http://www.myfseap.com/.

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